Pro Mask

  1. Shampoo your hair, but do not condition.
  2. Towel dry your hair until it is damp.
  3. Divide your hair into equal sections. Begin by dispensing 1 pump of K18 Mask, adjusting the amount as needed based on your hair's length, thickness, and condition. Work the mask evenly into your hair from ends to roots, using one pump at a time.
  4. Allow the mask to sit for 4 minutes to activate. Do not rinse out.
  5. Style your hair as usual.
  6. If you're planning to cut your hair, you can proceed immediately. If toning, first apply the K18 Mask and then the toner over it. Process as usual. Rinse or shampoo the toner, then reapply the K18 Mask following the instructions above.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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