Rockdale: 0280657105 Ashfleid: 0297994686
Kogarah: 0285932418
New Stores: Ingleburn: 0297293089 Blacktown: 0296726361
Please read these Terms and Conditions carefully before visiting, browsing, or placing an order on our website. By accessing or using our website, you acknowledge and agree to be bound by these Terms and Conditions. These terms may be updated from time to time, so we encourage you to review this page regularly for any amendments.
Acceptance of Orders 1.1. We reserve the right to accept or reject any order for reasons we deem unacceptable, including but not limited to product unavailability, pricing errors, or errors in the product description on our online store. 1.2. By placing an order with us, you confirm that you are over 18 years of age and possess a valid credit or debit card issued by a recognized bank. 1.3. You agree that all details provided during the ordering process are accurate, and you are an authorized user of the payment method used for the order.
Order Confirmation and Formation of Contract 2.1. After placing an order, you will receive an email acknowledging the receipt of your order. However, please note that this email is not an acceptance of your order. 2.2. A contract for the purchase of products will only be formed once your payment has been approved, and our billing agent has debited your credit or debit card.
Pricing, Product Description, and Availability 3.1. Despite our best efforts, errors may occur in pricing and product descriptions on our website. In the event of such errors, we will inform you as soon as possible and provide you with the option to reconfirm your order at the correct price or cancel it. 3.2. Images provided on the website are for illustrative purposes only and may not accurately represent the true colors or full design of the product. 3.3. Prices are subject to change without prior notice and include applicable taxes. We reserve the right to correct any errors on our website.
Payment 4.1. We accept payments for orders via credit or debit cards. Cash payments are only accepted in-store. 4.2. Upon receiving your order, our billing agent will conduct a pre-authorization check on your payment method to ensure sufficient funds. Goods will be dispatched after this check is completed, and your card will be debited accordingly. 4.3. For first-time customers placing an order over $100, we reserve the right to request a screenshot of your bank statement to verify the order belongs to the cardholder and minimize fraud.
Cancellation and Refunds 5.1. If you wish to cancel an order you have already paid for, you must do so before the product has been dispatched. Freight charges incurred will still apply. 5.2. In the event of order cancellation before dispatch, you will receive a full refund. 5.3. Refunds for eligible returns and warranty claims will be handled in accordance with our Refund Policy.
Please contact our customer support team if you have any questions or concerns regarding our Terms and Conditions. Your continued use of our website constitutes your acceptance of these terms.
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